Place Order before 3:00pm Central Time to ensure same day shipping. 

Most orders are processed and shipped during the same business day, if not the following day, except for Saturdays and Sundays. 

UPS Services DO NOT DELIVER on Saturdays or Sundays. We do not recommend using UPS 2nd Day Air or UPS Ground after Wednesdays, the package would not be delivered until the following week. 

If you are canceling your order, please immediately contact our customer service center. 

For International Orders there may be additional fees such as import tax, that may apply. We are not responsible for these fees. 

In order to fulfill orders on time, the same or an equivalent product will be sent if items are currently out of stock. 

All orders are picked up by Shipping Services towards the end of our business day, between 3:00pm to 4:00pm. 

We are not responsible for incorrectly entered order information. 

If the address you provide has any mistakes that then cause the order to be undeliverable, we will send your order again. Additional shipping charges may apply. 


Domestic Shipments Policy (within U.S.)



Free Shipping Option (USPS): this option is only available for orders shipped within the continental U.S. This option uses the United States Postal Service or USPS with their First Class postage service. This method generally takes around 2 to 7 business days depending on where you are located to us in Chicago. Most orders are processed and shipped during the same business day, if not the following day, except for Saturdays and Sundays. 

If you are not able to receive USPS postal services, please do NOT choose the Free Shipping option. 

Depending on an order size, we may choose to send your package via UPS Standard Ground when choosing the Free Shipping Option. 

United Parcel Service (UPS): this option is available for all orders except orders with PO Box Shipping Addresses. These options use the United Postal Service or UPS. The cost is calculated after inputting your shipping address. UPS Services DO NOT DELIVER on Saturdays or Sundays, if the package is scheduled to be delivered on Saturday or Sunday it will be pushed to the following Monday. We do not recommend using UPS 2nd Day Air or UPS Ground after Wednesday, the package would not be delivered until the following week. Most orders are processed and shipped during the same business day, if not the following day, except for Saturdays and Sundays. We reserve the right to change the shipping method from, UPS Ground to UPS 2nd day Air to Next Day air to Priority Mail/USPS Express Mail, as needed to expedite delivery if we believe it to be necessary to guarantee delivery time. If USPS can not deliver packages to your shipping address, please leave a note when placing your order. 

There are three UPS methods to choose from: 

UPS Next Day Air: Prices calculated at check out 
UPS 2nd Day Air: Prices calculated at check out 
UPS Standard Ground: Prices calculated at check out 


International Shipments Policy (Outside USA)



For International Orders we do all that is possible to avoid any additional fees. Unfortunately there are situations where these additional fees such as import tax, can may apply. We are not responsible for these fees. If the fees are not paid, we are not responsible for the package. 

United States Postal Service Express Mail International (USPS): 

USPS First Class: Prices calculated at check out 
USPS Priority Mail: Prices calculated at check out 

United Parcel Service World Wide Saver (UPS): 

UPS Next Day Air: Prices calculated at check out 
UPS 2nd Day Air: Prices calculated at check out 
UPS Standard Ground: Prices calculated at check out