If you ever run into problems while using the device, please check the following solutions:
Cannot turn on
1.The battery is very low
2.The equipment is damaged
3.There are stains on metal contact points of nebulizer in contact with the Atomizing Cup.
1.Please recharge in time
2.Please contact the authorized service center or manufacturer.
3.Clean the metal contact points of nebulizer and try again.
1.The device and atomizing cup are not correctly assembled.
2.The drug produces too much bubble.
3.The mesh plate is clogging.
4.The equipment is damaged.
1.Correct the device by pressing back button,releasing,and introduce the atomizing cup once again until hear a "click".
2.Shake the device slightly or stand the device for a while until the foams disappear and then restart the nebulizer manually.
3.Clean the device by introducing water to atomizing cup,push "ON" button for 3 seconds,and leave device for self-wash.
4.Please connect the authorized service center or manufacturer.
The device is on but weak
1.Battery has low electricity.
2.The mesh plate is clogging.
3.The medicine is not fit for this nebulizer.
4.The mesh plate in the atomizing cup is damaged.
5.The metal contacting point between atomizing cup and main unit is not clean.
1.Please recharge in time
2.Clean the device by introducing water to atomizing cup,push "ON" button for 3 seconds,and leave device for self-wash.
3.The liquid medicine is unfit for this equipment,pls consult a doctor.
4.Please contact the authorized service center or manufacturer.
5.Clean the contact points and start.
Indicator light is blue
The battery is low.
Please recharge in time
Which kind of medicine is suitable for atomization
Consult your doctor
Only use under guidance of doctor's prescription.
Condensed into water droplets which is obstructing the mist.
Remove the mouthpiece and pour out all liquid.
Should everyone use their own Accessories
It must avoid cross infection.
Everyone must use their own accessories.
Liquid medicine in the Atomizing Cup is leaking
Atomizing Cup is broken or plastic aging.
Replace of new Atomizing Cup before filling the medicine.
Noise becomes louder when the liquid is running out
The mesh plate vibrates without load while the liquid is running out.
Can not turn on/off the device
1.The lithium battery has not enough electricity
2.The device gets stuck
1.Please recharge in time.
2.Poke the button(power off) beside the USB interface with something poignant.
The device can not turn off by itself when the drug is exhausted
1.Some bubble produced by drug is left in the cup.
2.Atomizing cup failure.
3.There is drug/water left or stains on the electrode.
1.Press the ACTIVE/STAND-BY button and clear the bubble.
2.Please contact the authorized service center or manufacturer
3.Press the ACTIVE/STAND-BY button and clear the electrode.
If you have already tried the above solutions and the device still cannot nebulize normally, Please contact us.